What is my financial responsibility as a homeowner?
The City Water Distribution System, as maintained by the Chicopee Water Department (CWD), will include all distribution system water mains with all service connections within the City property (streets and right-of-ways) up to the private property line where an in-line valve (curb stop) will be installed. Any pipeline within the property line is deemed the property owner’s responsibility, with the exception of the water meter.

The private property owner may contact a licensed private contractor, whose work is subject to inspection by the CWD, or may contact the CWD to affect regularly scheduled repairs or upgrades with the cost of materials, labor, and any associated fee payable to the CWD. The CWD maintains the right to make immediate repairs as necessary in the event of an emergency.

Show All Answers

1. Why is my water dirty?
2. Why is my water cloudy?
3. Is there fluoride in the water?
4. Why is my bill so high?
5. Where is my water meter?
6. How do I read my water meter?
7. What is my financial responsibility as a homeowner?
8. What are those blue marks in the road and in front of my home?
9. Why is my water shut off?