In August 2016, the City of Chicopee announced a switch to Swift911 as our Emergency ALERT system. While all City telephone numbers published on the white and yellow pages should have been loaded to the new system, some listed, unlisted, unpublished, and cell phone numbers may not have been loaded.

Also, at a time when many have chosen to discontinue the use of a landline phone, we are urging residents and businesses to register their home phone if in service and to add a second telephone number such as a cell phone number.

To update current information, go to the Swift911 portal found at: http://chicopeema.gov/642/Swift911-Citizen-Alerts.

Having accurate contact information, such as a cell phone number or e-mail address in the database will help to ensure emergency information will be passed on to everyone in a timely manner.

The emergency alert system is used by the City to provide notification to city residents on a wide range of matters from emergencies to vital information regarding you or your property, such as parking ban notifications, delays in trash pickup, unexpected road closures, neighborhood water or gas line breaks, or school closings. The automatic dialing allows for a controlled but immediate method of getting messages out. Residents also have the option of receiving alerts as text messages or e-mails.

 For more information residents can contact the