DEPARTMENT OF Human Resources 

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Making a Difference!

Check Out Our New Recruitment Video!

-Chicopee's HR Team of Experts-

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                                         Duties & Responsibilities

The Department of Human Resources is committed to providing the City of Chicopee's municipal employees with a safe, positive and productive work environment.

The HR Department responsible for (but not limited to):

  • Recruiting and hiring to meet the needs of vacancies within the City
  • Responding to the needs of the City's workforce through compliance, strategic planning, and workforce education and development
  • Addressing City HR issues in an objective, supportive, and fair manner
  • Administering the City's policies, procedures, and best practices 
  • Updating, maintaining, distributing and enforcing workplace conduct guidelines and municipal policies
  • Maintaining positive, equitable, safe, and productive work environment 
  • labor relations and civil service management
  • Resolving workplace conflicts, promoting service, compliance, and inclusion
  • Maintaining regulatory compliance
  • Providing employees and stakeholders with third-party guidance and/or support 
  • Scheduling activities to promote teamwork, cooperation, continuous improvement, and progressive development

Employment Opportunities

If you are interested in a position with the City of Chicopee, please check out the Chicopee Careers page for current opportunities or call the Department of Human Resources directly.

New Employee Self-Service Setup

Send an email to with your Full Name and Employee ID. Don't forget to mention that you're New Hire!