The City of Chicopee has adopted a new online permitting system.

As an applicant, you must register for an account, or activate an existing account before logging in for the first time in the program.

You can make a new account by selecting “New User Register Here!” on the applicant login page: A valid email address is required.

After you have created an account, sign in with your username and password. Once signed in, you can edit your profile information at any time.

If you need to change your email address, contact us at 413-594-3557 opt. 5. If you do not see an existing record on a user account, please let us know.

Please be aware that some records (i.e. applications or changes) which were submitted previously may not be reflected in the new software.