Water Department

Notice: To all realtors, law offices, and property owners, we no longer accept final water meter readings via telephone, faxes, or emails.  Please click here to review our new policy.

The 2019 Hydrant Flushing Program has ceased operations until September 2019 and will continue through the Fall (weather permitting). Please see below for information on hydrant flushing and the locations effected. 

Please CLICK HERE for FAQs & Information about the new Water Meter Modernization Program!!

Duties & Responsibilities

The City of Chicopee Water Department preserves and maintains the City's Water Distribution System including:
  • Fire hydrants
  • Pumping stations
  • Storage tanks
  • Treatment/monitoring facilities
  • Underground piping

Department Recognition

The Chicopee Water Department has long produced great quality water, and has been recognized by both federal and state agencies for this achievement. Check out these recent awards:

Annual Water Reports

Drink Local Tap Water. Learn more about your drinking water by reading the Annual Water Quality Report

Mission Statement

Our mission is to provide the residents and businesses of Chicopee with safe drinking water and fire protection.